I had been trying to find a work working from home for a while as well as was about to give up. A lot of ‘work from home’ work that you find on the internet seem to be some type of pyramid or ‘start your own company’ plan. Paying a joining fee or getting their products for you to sell on? No many thanks!

Eventually I chose to have one more little appearance and came across The Chat Store. I saw the “Live Conversation Representative” job on their careers web page as well as, after reviewing the summary, a large wave of happiness came over me. Not only did I match their demands to a tee (precise learner with an investigative mind, strong ability to multi-task, high levels of organisation social media jobs dublin ireland as well as a typing speed over 80 words per minute), it additionally felt like a work that I would really love to do!

I used instantly! I patiently awaited a reply yet, to my shock, I had not been waiting long in any way.

Amy, a Group Supervisor at The Chat Store, emailed me and supplied me a ‘Live Chat Interview’; complying with on from the first application inquiries, this is the first stage of the employment procedure.

I was instead thrilled as I had actually never ever experienced a meeting in this way before. Around 3 o’clock one afternoon, it was time for my interview through The Chat Store’s web site. I opened my web browser, went to The Conversation Store homepage as well as merely clicked the real-time chat tab. I had gotten to my meeting.

After presenting myself to an agent that was taking care of conversation at the time, I was swiftly transferred to Amy, who was ready as well as waiting to begin my interview.

My interview began like any other: we presented ourselves and also had a little of a casual welcoming chat (that made me feel secure). After that it was on to the main interview. What was weird was the reality that the conversation was really comparable to an in person meeting, other than it was using online conversation!

The questions had to do with my previous experience, why I was getting the job, just how I would certainly take care of specific situations as well as my expertise of The Conversation Shop and their solutions.

Amy was wanting to expose my toughness as well as weaknesses to establish whether I might satisfy the high expectations that they establish. She wished to know where I would require a little extra training and also where I might bring new abilities to the team.

Why I desired the position was likewise very important naturally. Although much of our team is spread across the UK, The Chat Shop is absolutely a close weaved team with large ambitions. Each one people is an integral part of supplying the outcomes that we provide for customers.

Demands, such as my keying speed, were tested also certainly. Having to convert several internet site visitors whilst giving client contentment indicates that you have to think and type quickly.

Amy likewise provided me the chance to ask any questions that I had, and she addressed them extensively. I enjoyed and really hoping that I succeeded in my live chat interview!

As you’ve probably thought (by me composing this post) I did do well in my first meeting for the online conversation task. I was welcomed to the next phase of the application procedure– a telephone interview with Amy and also among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process and also I was proud that I had got this much but I was likewise very worried! Fortunately the telephone meeting was not as frightening as I when believed as well as it was extra casual than formal.

I got asked about my hobbies, what I such as to do in my leisure as well as a couple of concerns regarding the Live Conversation Agent placement. I likewise had some responses on my ‘Live Chat Meeting’, which was terrific to hear.

A great deal of the inquiries that Joe asked had to do with my individuality. Joe stated that proceeding with everyone as well as ending up being a part of The Conversation Shop household was a very important aspect.

It was a pleasure to talk on the phone to my potential future managers and also I jumped on well with them, there was a buzz airborne. At the end of the telephone interview I was provided the setting … and also I approved with terrific enjoyment, certainly. I was over the moon and also I still am!

As soon as I had actually accepted the offer I was emailed the agreements that required to be signed digitally (exactly how awesome is that), my functioning hours, what group I would certainly remain in and all of my log-in details all set for my training.

Not long hereafter I had a telephone call with John– my Team Leader. This phone called lasted around 2 hrs as well as he explained whatever I required to find out about the “Live Chat Agent” placement. I made sure to make great deals of notes in my note pad as it is a great deal to take in.

I was then offered the days of when my training would certainly start (training lasts around 3 weeks and also we’re paid during the process) and also various other information I needed to find out about the training process consisting of specifically what would happen. John was an enjoyment to speak to and I felt comfortable talking to him as he stated he would certainly be there for any kind of inquiries I may have if I am ever before uncertain or stuck.


I have had a bad bout of ill health, which meant I was not able to start my training when organized. Luckily The Conversation Shop are a bunch of remarkable people who are patiently awaiting me to be well enough once more. I have never recognized such a comprehending business and I feel blessed to be utilized by them.

Just as I will surrender my job search, I came across The Conversation Store. I’m excitedly waiting for getting well and starting my training. With any luck I will be a fully fledged real-time conversation agent quickly … see this area, my next message will tell you everything about my journey via the training process.