I had actually been looking for a task functioning from residence for some time and also was about to surrender. Most ‘work from home’ jobs that you discover online appear to be some form of pyramid or ‘begin your own service’ plan. Paying a joining fee or getting their products for you to sell on? No many thanks!

Eventually I decided to have one more little look as well as came across The Chat Shop. I saw the “Live Chat Representative” task on their professions web page as well as, after reading the summary, a huge wave of joy came over me. Not only did I suit their demands to a tee (precise learner with an inquisitive mind, strong ability to multi-task, high degrees of organisation gay chat line jobs and also a keying rate above 80 words per min), it also felt like a task that I would actually like to do!

I used straight away! I patiently waited for a reply but, to my surprise, I had not been waiting long in any way.

Amy, a Group Supervisor at The Conversation Store, emailed me as well as used me a ‘Live Chat Interview’; complying with on from the preliminary application concerns, this is the first stage of the recruitment process.

I was rather thrilled as I had actually never ever experienced an interview in this way before. Around 3 o’clock one afternoon, it was time for my meeting by means of The Chat Shop’s internet site. I opened my browser, went to The Conversation Store homepage as well as merely clicked the online chat tab. I had come to my meeting.

After presenting myself to an agent that was managing chat at the time, I was swiftly moved to Amy, who prepared and also waiting to begin my meeting.

My meeting began like any other: we presented ourselves as well as had a little bit of a casual welcoming chat (which made me really feel at ease). Then it was on to the main interview. What was weird was the truth that the discussion was extremely comparable to a face-to-face meeting, other than it was via online chat!

The inquiries had to do with my previous experience, why I was obtaining the task, just how I would certainly take care of specific scenarios as well as my understanding of The Conversation Shop and also their solutions.

Amy was seeking to expose my strengths as well as weaknesses to establish whether I might meet the high expectations that they set. She would like to know where I would certainly require a little additional training and also where I might bring new talents to the group.

Why I desired the setting was also extremely important obviously. Although much of our group is spread across the UK, The Chat Shop is certainly a close knit team with huge aspirations. Each and every one of us is an essential part of supplying the outcomes that we do for clients.

Demands, such as my typing speed, were tested also certainly. Having to convert numerous website site visitors whilst supplying consumer fulfillment means that you have to believe and also type fast.

Amy likewise provided me the chance to ask any type of concerns that I had, and also she answered them extensively. I was happy as well as wishing that I succeeded in my live chat interview!

As you’ve probably guessed (by me writing this blog post) I did succeed in my preliminary meeting for the real-time chat work. I was invited to the following stage of the application procedure– a telephone interview with Amy and also one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process and also I was proud that I had actually got this much however I was additionally really worried! Fortunately the telephone interview was not as terrifying as I once thought and also it was a lot more informal than official.

I got inquired about my pastimes, what I like to do in my extra time as well as a couple of questions regarding the Live Conversation Representative placement. I additionally had some feedback on my ‘Live Conversation Meeting’, which was wonderful to hear.

A lot of the inquiries that Joe asked were about my individuality. Joe stated that proceeding with everybody and ending up being a part of The Conversation Shop family was a really crucial variable.

It was a pleasure to speak on the phone to my prospective future employers and also I jumped on well with them, there was a buzz airborne. At the end of the telephone meeting I was offered the position … and I approved with excellent enjoyment, of course. I mored than the moon as well as I still am!

As soon as I had actually approved the offer I was emailed the agreements that needed to be authorized digitally (how great is that), my functioning hrs, what group I would remain in and all of my log-in details prepared for my training.

Not long after this I had a call with John– my Team Leader. This telephone call lasted around 2 hours as well as he discussed everything I required to find out about the “Live Chat Representative” position. I made sure to make lots of notes in my notebook as it is a great deal to absorb.

I was after that given the dates of when my training would begin (training lasts around 3 weeks as well as we’re paid during the process) and also various other information I needed to understand about the training procedure including exactly what would certainly take place. John was a pleasure to speak with and I really felt comfy chatting to him as he said he would be there for any queries I may have if I am ever unclear or stuck.


I have had a poor round of disease, which meant I was unable to begin my training when prepared. The Good News Is The Chat Store are a bunch of wonderful individuals who are patiently waiting on me to be well enough once again. I have never ever recognized such an understanding company as well as I really feel privileged to be employed by them.

Just as I will give up my task search, I stumbled across The Conversation Store. I’m eagerly awaiting getting well and also beginning my training. Ideally I will be a fully fledged real-time conversation agent quickly … view this area, my following blog post will certainly tell you everything about my journey via the training procedure.