I had actually been seeking a task working from residence for a while as well as will give up. Many ‘function from home’ tasks that you locate on-line appear to be some form of pyramid or ‘start your very own service’ scheme. Paying a signing up with fee or buying their products for you to sell on? No thanks!

Eventually I determined to have an additional little appearance and also came across The Conversation Store. I saw the “Live Conversation Agent” task on their occupations web page as well as, after checking out the description, a large wave of joy came over me. Not just did I match their demands to a tee (meticulous student with an analytical mind, solid ability to multi-task, high degrees of organisation freelancing jobs social media work from home part time as well as a keying speed above 80 words per min), it additionally seemed like a task that I would actually enjoy to do!

I used quickly! I patiently waited for a reply however, to my surprise, I had not been waiting long whatsoever.

Amy, a Team Manager at The Chat Shop, emailed me as well as offered me a ‘Live Chat Interview’; complying with on from the preliminary application inquiries, this is the initial stage of the recruitment procedure.

I was rather excited as I had actually never experienced a meeting in this way prior to. Around 3 o’clock one afternoon, it was time for my interview using The Chat Store’s internet site. I opened my browser, mosted likely to The Chat Store homepage as well as merely clicked the online chat tab. I had arrived at my interview.

After presenting myself to an agent that was handling chat at the time, I was promptly moved to Amy, that prepared as well as waiting to start my meeting.

My meeting began like any other: we introduced ourselves and also had a little of an informal inviting chat (which made me really feel comfortable). Then it was on to the main interview. What was odd was the fact that the discussion was very similar to an in person interview, other than it was through live chat!

The questions were about my previous experience, why I was looking for the job, exactly how I ‘d take care of certain scenarios as well as my understanding of The Chat Shop as well as their services.

Amy was looking to disclose my strengths as well as weak points to establish whether I could fulfill the high assumptions that they establish. She wanted to know where I would certainly require a little additional training and where I could bring new talents to the team.

Why I wanted the setting was additionally extremely essential of course. Although much of our group is spread out across the UK, The Chat Store is absolutely a close weaved team with large ambitions. Every one of us is an essential part of supplying the results that we do for clients.

Requirements, such as my typing speed, were examined also of course. Having to convert several internet site visitors whilst providing client fulfillment indicates that you have to assume as well as kind fast.

Amy additionally provided me the chance to ask any type of questions that I had, and also she addressed them completely. I was happy as well as really hoping that I did well in my online chat meeting!

As you’ve most likely thought (by me composing this article) I did succeed in my first interview for the online chat task. I was welcomed to the following phase of the application procedure– a telephone interview with Amy and also one of The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process and also I was proud that I had actually got this much however I was also very nervous! Thankfully the telephone meeting was not as frightening as I once assumed and it was more laid-back than formal.

I got asked about my hobbies, what I such as to do in my extra time and a couple of concerns regarding the Live Chat Agent setting. I likewise had some responses on my ‘Live Conversation Interview’, which was terrific to listen to.

A great deal of the questions that Joe asked were about my personality. Joe said that getting on with everybody and ending up being a part of The Conversation Shop family members was a really vital factor.

It was an enjoyment to speak on the phone to my potential future employers as well as I hopped on well with them, there was a buzz airborne. At the end of the telephone interview I was provided the setting … and I approved with great enjoyment, naturally. I was over the moon and also I still am!

As soon as I had approved the deal I was emailed the contracts that required to be authorized digitally (how trendy is that), my working hours, what group I would certainly remain in and all of my log-in details ready for my training.

Not long hereafter I had a call with John– my Group Leader. This phone called lasted around 2 hours and also he clarified everything I needed to know about the “Live Chat Agent” position. I made sure to make great deals of notes in my notebook as it is a whole lot to take in.

I was after that offered the days of when my training would start (training lasts around 3 weeks and we’re paid during the procedure) and various other details I needed to learn about the training process including precisely what would certainly take place. John was a pleasure to talk with and I felt comfortable chatting to him as he said he would certainly be there for any type of inquiries I may have if I am ever before unsure or stuck.


I have had a bad spell of illness, which implied I was incapable to start my training when arranged. Luckily The Chat Store are a bunch of fantastic people who are patiently awaiting me to be well enough once again. I have actually never known such a recognizing business and also I feel fortunate to be employed by them.

Equally as I was about to quit my work search, I came across The Conversation Shop. I’m eagerly waiting for healing as well as starting my training. Hopefully I will be a completely fledged real-time chat agent quickly … view this space, my next post will certainly tell you all about my journey with the training process.