I had actually been trying to find a task functioning from home for a while as well as will give up. The majority of ‘function from residence’ jobs that you find online seem to be some form of pyramid or ‘begin your own organization’ scheme. Paying a signing up with charge or purchasing their items for you to sell on? No many thanks!

Someday I decided to have an additional little appearance and discovered The Chat Store. I saw the “Live Chat Agent” task on their professions page and also, after reviewing the summary, a large wave of joy came over me. Not only did I fit their needs to a tee (careful learner with an analytical mind, solid capacity to multi-task, high levels of organisation freelance social media jobs part time and also a keying rate above 80 words per min), it also looked like a job that I would truly love to do!

I used quickly! I patiently awaited a reply yet, to my shock, I had not been waiting long at all.

Amy, a Team Manager at The Chat Shop, emailed me and also used me a ‘Live Chat Interview’; complying with on from the first application concerns, this is the initial stage of the recruitment procedure.

I was rather delighted as I had actually never experienced an interview this way before. Around 3 o’clock one mid-day, it was time for my meeting by means of The Chat Store’s site. I opened my web browser, mosted likely to The Chat Store homepage and also simply clicked the online chat tab. I had actually arrived at my meeting.

After introducing myself to a representative that was taking care of chat at the time, I was quickly moved to Amy, who was ready as well as waiting to begin my interview.

My meeting began like any other: we introduced ourselves and had a little bit of a laid-back inviting conversation (which made me feel comfortable). After that it was on to the primary interview. What was strange was the truth that the conversation was really comparable to a face-to-face meeting, other than it was through live conversation!

The inquiries had to do with my previous experience, why I was obtaining the job, just how I would certainly take care of particular situations and also my understanding of The Chat Shop as well as their services.

Amy was wanting to expose my staminas and weak points to establish whether I can fulfill the high assumptions that they set. She needed to know where I would need a little additional training and also where I could bring new skills to the team.

Why I desired the setting was likewise extremely crucial naturally. Although much of our team is spread throughout the UK, The Chat Shop is certainly a close weaved group with big ambitions. Every one people is an indispensable part of supplying the results that we provide for clients.

Needs, such as my inputting speed, were checked as well obviously. Having to convert multiple site visitors whilst providing client contentment implies that you need to assume and kind quickly.

Amy also provided me the opportunity to ask any kind of questions that I had, and also she answered them completely. I enjoyed and really hoping that I succeeded in my real-time chat interview!

As you have actually possibly thought (by me writing this blog post) I did do well in my first interview for the online conversation task. I was welcomed to the next stage of the application process– a telephone interview with Amy and also one of The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and also I was proud that I had got this far but I was likewise really worried! Fortunately the telephone meeting was not as frightening as I when thought and also it was extra laid-back than formal.

I obtained inquired about my hobbies, what I like to do in my leisure and a couple of questions about the Live Chat Agent setting. I also had some feedback on my ‘Live Chat Interview’, which was terrific to listen to.

A lot of the concerns that Joe asked were about my individuality. Joe said that moving on with everyone and coming to be a part of The Chat Shop family members was a really important factor.

It was an enjoyment to speak on the phone to my possible future managers as well as I got on well with them, there was a buzz in the air. At the end of the telephone meeting I was provided the position … as well as I accepted with great pleasure, of course. I mored than the moon and I still am!

As soon as I had actually accepted the deal I was emailed the contracts that required to be signed digitally (how trendy is that), my functioning hrs, what group I would remain in and all of my log-in information all set for my training.

Not long after this I had a call with John– my Group Leader. This telephone call lasted around 2 hours and he explained whatever I needed to know about the “Live Conversation Agent” position. I ensured to make great deals of notes in my notebook as it is a great deal to absorb.

I was then offered the days of when my training would certainly commence (training lasts around 3 weeks as well as we’re paid during the process) and also various other information I required to understand about the training process including precisely what would happen. John was an enjoyment to talk with and also I felt comfy chatting to him as he claimed he would certainly be there for any kind of questions I may have if I am ever before not sure or stuck.


I have had a poor round of ill health, which suggested I was not able to start my training when prepared. Fortunately The Chat Store are a lot of fantastic people who are patiently awaiting me to be well enough again. I have never ever recognized such an understanding company and also I really feel blessed to be utilized by them.

Just as I was about to quit my task search, I came across The Chat Shop. I’m excitedly awaiting getting well as well as starting my training. With any luck I will be a fully fledged online conversation representative quickly … enjoy this room, my next blog post will certainly inform you all about my trip through the training process.