I had actually been searching for a job working from home for some time and was about to give up. Most ‘work from house’ tasks that you locate online seem to be some form of pyramid or ‘start your very own organization’ scheme. Paying a joining charge or purchasing their items for you to sell on? No many thanks!

Someday I chose to have another little appearance and discovered The Conversation Store. I saw the “Live Chat Representative” task on their careers web page and also, after reading the summary, a huge wave of happiness came by me. Not only did I suit their requirements to a tee (thorough learner with an investigative mind, strong capability to multi-task, high degrees of organisation chat jobs part time remote and a keying speed above 80 words per minute), it additionally appeared like a work that I would actually enjoy to do!

I used quickly! I patiently awaited a reply but, to my surprise, I had not been waiting long in any way.

Amy, a Group Manager at The Chat Store, emailed me and supplied me a ‘Live Conversation Interview’; adhering to on from the initial application inquiries, this is the initial stage of the employment procedure.

I was rather delighted as I had never ever experienced an interview this way prior to. Around 3 o’clock one mid-day, it was time for my interview using The Chat Store’s website. I opened my internet browser, went to The Conversation Shop homepage as well as merely clicked the online conversation tab. I had actually gotten to my interview.

After presenting myself to a representative that was taking care of chat at the time, I was promptly transferred to Amy, that prepared as well as waiting to start my meeting.

My interview began like any other: we introduced ourselves and had a little bit of an informal inviting chat (that made me feel comfortable). Then it was on to the main meeting. What was strange was the truth that the conversation was extremely similar to an in person meeting, other than it was by means of real-time chat!

The inquiries were about my previous experience, why I was applying for the task, just how I ‘d manage certain situations and my knowledge of The Chat Shop as well as their services.

Amy was aiming to disclose my staminas as well as weak points to identify whether I might satisfy the high expectations that they establish. She wanted to know where I would require a little extra training and also where I might bring new abilities to the group.

Why I desired the setting was likewise very crucial obviously. Although much of our group is spread out throughout the UK, The Conversation Store is certainly a close knit team with huge ambitions. Each one people is an integral part of providing the outcomes that we provide for clients.

Demands, such as my inputting speed, were checked also naturally. Having to transform multiple website visitors whilst giving consumer satisfaction suggests that you need to assume and type quickly.

Amy additionally gave me the opportunity to ask any type of inquiries that I had, and also she answered them thoroughly. I was happy as well as really hoping that I succeeded in my online chat interview!

As you have actually probably guessed (by me writing this blog post) I did do well in my first interview for the online conversation work. I was welcomed to the next stage of the application process– a telephone interview with Amy as well as one of The Conversation Store’s Co-Founders, Joe.

This is the last stage of their employment process and also I was proud that I had got this far but I was additionally really worried! Thankfully the telephone meeting was not as frightening as I once assumed and it was more laid-back than official.

I obtained asked about my hobbies, what I like to do in my extra time as well as a couple of concerns regarding the Live Conversation Representative placement. I also had some feedback on my ‘Live Conversation Interview’, which was excellent to hear.

A great deal of the concerns that Joe asked were about my character. Joe claimed that moving on with everyone and coming to be a part of The Chat Shop family members was a very important factor.

It was a pleasure to speak on the phone to my potential future employers as well as I got on well with them, there was a buzz airborne. At the end of the telephone interview I was used the setting … and I approved with wonderful pleasure, naturally. I mored than the moon and I still am!

As soon as I had approved the deal I was emailed the contracts that required to be signed digitally (how cool is that), my functioning hrs, what team I would remain in and all of my log-in information all set for my training.

Not long hereafter I had a telephone call with John– my Team Leader. This call lasted around 2 hrs as well as he clarified whatever I needed to find out about the “Live Chat Agent” setting. I made sure to make lots of notes in my notebook as it is a lot to absorb.

I was after that provided the days of when my training would certainly start (training lasts around 3 weeks and also we’re paid throughout the process) as well as other information I required to learn about the training process consisting of exactly what would happen. John was a pleasure to talk to and also I felt comfortable chatting to him as he claimed he would certainly be there for any type of questions I might have if I am ever uncertain or stuck.


I have had a negative spell of disease, which meant I was incapable to start my training when set up. The Good News Is The Chat Shop are a bunch of fantastic people that are patiently waiting for me to be well enough again. I have actually never ever recognized such an understanding business and I really feel blessed to be used by them.

Equally as I will surrender my job search, I stumbled across The Chat Shop. I’m excitedly awaiting healing and also beginning my training. With any luck I will be a fully fledged online chat agent soon … view this area, my next post will inform you everything about my trip with the training procedure.